Reservation Manager - POSITION FILLED

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Our client a 4 star hotel in Luang Prabang is seeking for a Reservation Manager:

TASK AND MISSION

- Develop strong working relationships with agencies.

- Fully responsible for Travel Agents - Guests correspondence regarding reservation decisions and follow up on requests, organization in order to optimize both occupancy and Revenue all year around.

-Prepare daily booking report, weekly pick up report, monthly performances & supervise the reservation to maximize hotel sales with the Highest Average Room Rate possible.

-Prepare weekly Competitor Survey Rates to ensure good competitivity of the property.

-Review all OTA’s rate on a daily basis to ensure Rate Parity and Hotel Rates.

-Identify opportunities to constantly improve guest services/work efficiency

Knowledge and Competencies:

Strong communication and interpersonal skills

Effective analytical skills

Multi-tasking ability

Able to work alone and take responsibilities

Good understanding of the industry and international markets

Fluent English speaking & writing is mandatory.

Require knowledge of Computer Software (Excel-Microsoft-POS System)

Benefit and Compensation:

An attractive package awaits the right candidate.

To apply please email resume and cover letter to: rg@laoshospitalityconsulting.com