Maison Dalabua a successful 4 star hotel in the city of Luang Prabang is seeking for a Front Office Supervisor.
We are looking for a Front Supervisor to present a positive first impression of the establishment's friendliness, excellent service and high standards.
· Fluent in English (written and spoken) - Be able communicate in Chinese will be a plus
· Ensure Outstanding customer care at all times.
· Maintains a friendly, cheerful and courteous demeanor at all times.
· Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
· Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
· Ability to learn quickly, work under pressure, and complete tasks in a timely manner
· Get on well with other persons, friendly and professional manner.
· Flexibility to respond to a range of different work situation
Overall Scope and Responsibility
Front Office Supervisors lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. Supervisors ensure that guests experience a great stay.
An attractive package and benefits for the right candidate.
For further information on this role, email us your current resume with a recent picture to: