FRONT OFFICE SUPERVISOR - POSITION FILLED

Maison Dalabua a successful 4 star hotel in the city of Luang Prabang is seeking for a Front Office Supervisor.

The Position

We are looking for a Front Supervisor to present a positive first impression of the establishment's friendliness, excellent service and high standards.

Requirements

· Fluent in English (written and spoken) - Be able communicate in Chinese will be a plus

· Ensure Outstanding customer care at all times.

· Maintains a friendly, cheerful and courteous demeanor at all times.

· Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

· Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

· Ability to learn quickly, work under pressure, and complete tasks in a timely manner

· Get on well with other persons, friendly and professional manner.

· Flexibility to respond to a range of different work situation

Overall Scope and Responsibility

Front Office Supervisors lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. Supervisors ensure that guests experience a great stay.

Benefits

An attractive package and benefits for the right candidate.

For further information on this role, email us your current resume with a recent picture to:

operation@maisondalabua.com